Contact Us:
Whether you are an individual seeking to heal and grow through counseling or a counselor looking for training and support in developing your practice, we invite you to contact us to learn more about our services.
Commonly Asked Questions:
What services do you provide?
We offer a range of services including individual therapy for adults and minors, group therapy, and clinical supervision.
How can I schedule?
You can schedule an appointment by filling out our online form HERE or by contacting our therapists directly through the contact info on their bio.
Our goal is to respond within 24-48 hours.
What should I expect in my first session?
In your first session, we’ll discuss some of your goals and concerns. This is a gentle space for you to begin developing trust and safety with your provider while easing into sharing from your story.
Do you take my insurance?
The Compassion Counseling Group team is private pay only and is not in network for any insurance panels. We take HSA/FSA cards. Our LPC-Associates are able to submit statements for services and our LPC are able to submit Superbills toward your out of network benefits. We recommend that you check with your insurance to find out what benefits you have for mental health services out of network.
Our Locations:
Austin Office:
New Braunfels Office:
647 S. Seguin Ave., 78130
Connect with us on social media
Appointments
Counseling sessions are typically 50 minutes and payment is expected per visit. In the event that you will not be able to keep an appointment, please notify your counselor in advance. Scheduled appointments missed without at least 24 hours notice may be subject to a charge.
The Compassion Counseling Group team is private pay only and is not in network for any insurance carriers. We do take HSA/FSA cards. Our LPC-Associates are able to submit statements for services and our LPCs are able to submit Superbills toward your out of network benefits as eligibility allows. We suggest that you contact your insurance provider for more information on eligibility and let your provider know as we cannot guarantee reimbursement.
The Compassion Counseling Group team is private pay only and is not in network for any insurance carriers. We do take HSA/FSA cards. Our LPC-Associates are able to submit statements for services and our LPCs are able to submit Superbills toward your out of network benefits as eligibility allows. We suggest that you contact your insurance provider for more information on eligibility and let your provider know as we cannot guarantee reimbursement.
Good Faith Estimates
You have the right to receive a “Good Faith Estimate”explaining how much your health care will cost. Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
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You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.
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If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
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If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate and the bill.
For questions or more information about your right to a Good Faith Estimate, visit
www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
PRIVACY ACT STATEMENT: CMS is authorized to collect the information on this form and any supporting documentation under section 2799B-7 of the Public Health Service Act, as added by section 112 of the No Surprises Act, title I of Division BB of the Consolidated Appropriations Act, 2021 (Pub. L. 116-260). We need the information on the form to process your request to initiate a payment dispute, verify the eligibility of your dispute for the PPDR process, and to determine whether any conflict of interest exists with the independent dispute resolution entity selected to decide your dispute. The information may also be used to: (1) support a decision on your dispute; (2) support the ongoing operation and oversight of the PPDR program; (3) evaluate selected IDR entity’s compliance with program rules. Providing the requested information is voluntary. But failing to provide it may delay or prevent processing of your dispute, or it could cause your dispute to be decided in favor of the provider or facility.